Case studies

    Built, shipped, measured.

    Eight projects in production — manufacturing, logistics, healthcare, professional services. Each one: the challenge, what we built, and the numbers it moved.

    Case studies · 01

    Real estate: 1,200 qualified leads in 6 months from 200+ weekly sources

    The challenge

    A real estate intermediation firm was drowning in unstructured data from 200+ weekly news sources, missing critical investment opportunities while competitors captured market share.

    The solution

    We deployed an end-to-end AI system that automatically scrapes, analyzes, and categorizes real estate communications using advanced NLP and machine learning. The system identifies opportunity types (investment, purchase, sale, rental), owner profiles (family offices, sector companies), and key property details.

    Business impact

    • 1,200 qualified leads generated in 6 months

    • 8% conversion rate to Sales Qualified Leads

    • 50 new leads per week automatically processed

    • Complete automation of previously manual data analysis
    • Real-time sentiment analysis for market intelligence
    • Integration with Microsoft Dynamics CRM

    Outcome

    What once required hours of manual analysis now runs automatically — 1,200 qualified leads, 8% to SQL, and the sales team focused on relationships, not reading news feeds.

    Case studies · 02

    Industrial refrigeration: 1,000+ sensors monitored, predictive maintenance across 25+ clients

    The challenge

    An industrial refrigeration company serving 25+ clients including major food distributors needed to prevent costly equipment failures across 1,000+ sensors while providing transparent service to enterprise customers.

    The solution

    We built a comprehensive IoT platform with predictive analytics capabilities, featuring customer portals, advanced role management, and machine learning algorithms for failure prediction and energy optimization. We created smart algorithms for setpoint optimisation and defrost automation to impact lifetime value of assets.

    Business impact

    • 1,000+ sensors monitored across 25+ enterprise clients

    • Predictive maintenance capabilities prevent unexpected failures

    • Complete telemetry coverage of industrial equipment

    • Multi-tiered portal system for clients, suppliers, and technicians
    • Advanced energy simulation algorithms for cost optimization
    • Scalable cloud architecture on Azure with SQL integration

    Outcome

    From reactive maintenance to predictive intelligence: less downtime and more visibility for clients into their operations.

    Case studies · 03

    Textile machinery: first-level support answered by AI, 50+ technical manuals, via QR on the machine

    The challenge

    A textile machinery manufacturer needed to provide immediate technical support for complex industrial equipment across a global network of distributors and customers, without scaling their expert workforce.

    The solution

    We developed a multimodal AI assistant accessible via QR codes on each machine, capable of processing both text and image queries against 50+ technical documents using RAG technology and Azure OpenAI.

    Business impact

    • 50+ technical documents instantly searchable

    • Multimodal support for text and image queries

    • QR code accessibility directly from equipment

    • Distributed network ready for partners and distributors
    • Advanced security protocols protecting proprietary information
    • Continuous learning from new documentation

    Outcome

    First-level support available 24/7 without scaling the expert team — complex issues routed to the right specialist, proprietary docs protected.

    Case studies · 04

    Automotive & aerospace: decades of engineering knowledge, queryable in seconds on-premise

    The challenge

    An automotive and aerospace engineering firm with 300 employees struggled with knowledge silos across departments, making critical engineering information difficult to access and leverage.

    The solution

    We implemented TWYD (Talk With Your Data) platform enabling natural language interaction with engineering documentation, databases, and multimedia content across all departments.

    Business impact

    • 300 users enabled with 60 active daily users

    • Multi-format knowledge base (text, video, images)

    • Natural language MySQL queries for technical data

    • Department-specific customization breaking IT/OT silos
    • On-premise deployment ensuring data security
    • Custom AI agents for specialized engineering tasks

    Outcome

    Decades of institutional knowledge, answerable in seconds. The write-only archive now talks back — in production, on-premise, across every department.

    Case studies · 05

    SAP consultancy: 40% faster resolution, 5,000+ documents on TWYD

    The challenge

    A Brazilian SAP consultancy firm struggled with complex Business One implementations, lengthy support resolution times, and inefficient consultant onboarding processes.

    The solution

    We implemented “Carol”, an AI assistant trained specifically on SAP Business One data, providing multilingual support and knowledge management for both internal teams and clients on our proprietary TWYD platform.

    Business impact

    • 40% reduction in support resolution time

    • 30% decrease in internal support tickets

    • 65% faster consultant onboarding process

    • 5,000+ documents with 10% annual growth
    • Multilingual capabilities for global operations
    • 100% private data training with enterprise governance

    Outcome

    More productive consultants and instant client access to SAP expertise, enabling rapid expansion in the Brazilian market.

    Case studies · 06

    Industrial hoses: quotation time from 40 minutes to 10, ERP-integrated CPQ

    The challenge

    An industrial hose manufacturer faced 40-minute quotation cycles that hindered competitiveness and customer satisfaction in fast-moving industrial markets.

    The solution

    We developed an AI-powered CPQ (Configure, Price, Quote) system with real-time ERP integration, reducing quotation time from 40 minutes to 10 minutes through intelligent automation.

    Business impact

    • 75% reduction in quotation time (40 to 10 minutes)

    • 150+ quotations monthly processed with HiL (Human in the loop)

    • Real-time ABAS ERP integration ensuring data accuracy

    • Advanced RAG technology for database interaction
    • Scalable architecture designed for future growth

    Outcome

    Customer response times cut by 75% — more quotes, less manual effort, direct impact on revenue.

    Case studies · 07

    Medical technology: 150,000 emails classified annually at 96% accuracy

    The challenge

    A medical technology company processed 150,000 annual customer service emails across global P2P, O2C, and SCM processes, requiring manual classification into 30+ categories with frequent errors and delays.

    The solution

    We deployed an AI classification system processing emails and attachments in real-time, achieving over 96% accuracy with human-in-the-loop validation and SAP integration.

    Business impact

    • 150,000 emails processed annually with 96% accuracy

    • Real-time classification into 30+ categories

    • Human-in-the-loop validation ensuring quality

    • SAP integration for enterprise workflows
    • Global scale processing across multiple languages
    • Automated routing to appropriate departments

    Outcome

    Manual email classification replaced by automated intelligence — 96% accuracy at global scale, response times down, routing right the first time.

    Case studies · 08

    Manufacturing compliance: certification from days to hours, 2,000+ components per machine

    The challenge

    An industrial manufacturer managing 2,000–2,500 components per machine unit faced days-long certification processes that created production bottlenecks and audit readiness issues.

    The solution

    We are developing an AI system that automatically extracts and maps certification data from emails and documents, integrating with ERP systems to generate unified traceability reports.

    Business impact

    • 2,000–2,500 components per machine tracked automatically

    • 100+ daily certifications processed without manual intervention

    • Reduction from days to hours in certification processing time

    • Automated audit-ready certification packages
    • Real-time ERP synchronization ensuring data accuracy
    • Future IoT integration planned for real-time compliance monitoring

    Outcome

    Moving compliance from an error-prone manual process to an automated system that ensures regulatory adherence and speeds up production cycles.

    Have a bottleneck like these?

    Tell us the process, the knowledge base, or the queue of documents nobody wants to read. We'll tell you what we'd build — and what it would move.